Marketing Autopsy Blog » search engine optimization

SEO and Social Networking as Reputation Management Tools

Cuong Huynh — Tue, 24 Feb 2009 19:04:09 +0000

Search engine optimization (SEO) is a powerful tool for managing many aspects of your organization’s online marketing. One of the least use of SEO, but also one of the most important, is online reputation management.

A simple search for your name and keywords associated with your name and products will reveal things about your company that you may not be aware of. There will be things that you can easily fix, while others are harder to resolve, but more often than not, all can be managed. If you’re already doing SEO for your website, then the technique is directly applicable for reputation management. The only major difference is normal SEO is a marketing and sales function. When applied to reputation management, you add public relations (PR) to the team.

Here are few ideas to get started.

Know what’s out there. Do a thorough search of terms related to your business name, products and services, like you’re doing a keyword analysis. Be sure to pay attention to the blogosphere and social networking sites. These are the places where you’ll find people discussing and sharing their own experiences about your products and services, both positive and negative.
Know your battlegrounds. You may find sites and blogs where your reputation is being discussed in positive or negative lights, and you’ll also find sites and blogs where there’s no discussion about your name and products at all. These are both valuable sites to get involved in, as your team will need to not only create marketing and PR campaigns to deal with (or take advantage of) the conversations, but also to create presence where there is lacking.
Know your online social etiquette. Whatever your campaign goals are, you must adhere to proper social networking etiquette and mind your online social manners. Be yourself, be truthful, be honest, be helpful, and above all, be respectful and understanding of the public’s viewpoints. There are many ways to tell your story, and it’s much better to take the join-and-conquer approach instead of going in with your guns blazing.
Know where the action is. If you can join a discussion to tell your side of the story or to do damage control, by all means do it. This will allow you to head off a problem straight on, or prevent an issue from blowing out of hand. By doing this, you’ll be seen as part of the solution, as you are actively managing your reputation at the same time. Additionally, you’ll leave a trail of written communication representing your company’s viewpoints around the web. This means when these discussions are found in search results, then your company is also found. This is effective SEO at work.
Know your first rule of SEO: content. Applying other SEO techniques such as writing keyword-rich content in comments, responses, blogs, forums and chat rooms will further help get your story found in relevant search results. Make it a habit, no, a policy, to always be helpful to the group with good and useful information about your company, products, services and industry. Doing this without being and sounding pushy will get your content found by your potential customers.

Actively managing your reputation through SEO and social networking will bring back immediate and measurable benefits. Reputation management should be an ongoing process. Don’t wait until you really have to manage your reputation, but manage it before you need to. Your name, and the reputation tagged to your name, is so important, you need to start managing it with the utmost urgency. After all, if you don’t care about your reputation, why should your customers?

So what are you doing to manage your reputation, online and offline? Whether you have a campaign or plan in place, try adding SEO and social networking to the mix. And don’t forget to share your experience with us in the comment below. We need all the help we can get. Thanks.

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Post from: Marketing Autopsy Blog
© 2009 Marketing Autopsy Blog.

SEO and Social Networking as Reputation Management Tools

Use Meta Description Tags to Improve Search Engine Marketing Results

Cuong Huynh — Wed, 07 Jan 2009 01:16:37 +0000

A page’s meta description tag is one of the most important elements of your search engine optimization activities from Google’s standpoint.

When you’re marketing your site online and hope that people will find their way to your content or offering, most of the traffic coming to your site will be through organic searches. In a typical Google search engine result, as shown below for the search phrase “hybrid cars compendium”, what you normally see are the page title snippet (from the meta title tag), description snippet (from the meta description tag), url and page size, then the cached version of the page followed by the “Similar pages” link.

It’s clear that Google tends to choose the title and description metas as snippets to show in search results, although there’s a caveat to keep in mind. Obviously Google is not going to tell us what it does or does not do exactly. However Google does indicate that it might use other relevant sections of your page’s visible text if those do a better job matching up with a searcher’s query (in Google’s eye of course). So if you want control then write your own description that is relevant.

According to Google, the description is important because it gives search engines a summary of what your page is about. The description can be a couple of sentences in length and should be relevant to your content as explained above. From my experience it’s probably a good idea to load all your important keywords within the first 170 or so characters of the description. Anything beyond that may get cut off and not shown in the search result snippets.

And here’s a bonus, courtesy of Google itself. You can use the Google Webmaster Tools to analyze your title and meta description against Google’s expectations. This handy tool tells you if your meta tags are too short, too long or even duplicated. Just log in to your Google account, select Webmaster Tools, find your site and go to Diagnotics/Content Analysis area. Then you can fix any problem listed in the analysis.

Writing proper meta description should always be part of your best practices in search engine optimization and search engine marketing efforts. It’s time well spent to ensure visitors find what they’re looking for. In summary here are some simple rules:

Write relevant, focussed description that accurately summarizes the page’s content to inform and attract searchers.
Write unique description for each web page on your site.
Avoid descriptions that are too generic.
Avoid filling description with only keywords.

By the way, because good descriptions attract visitors, you’ll get improved click-through rates (CTR) from the search engine results pages (SERPs), but no effect for your search result ranking.

It’s always a good idea to begin working your SEO before a new site goes live. But what if you already have a functioning site with lots of pages? Should you go back to your pages to redo/improve description metas? It’s probably worth it, at least for those pages with the best/most relevant/unique content.

Post from: Marketing Autopsy Blog
© 2009 Marketing Autopsy Blog.

Use Meta Description Tags to Improve Search Engine Marketing Results

One Secret to Successful SEO, If You Don’t Do Anything Else

Cuong Huynh — Tue, 30 Dec 2008 08:30:38 +0000

Search Engine Optimization (SEO) is an important element of getting a website found by the Internet content reader. After all, without a reader to consume your content, there’s no reason for anyone or any organization to have a website, thus no reason for online marketing and SEO.

The reader, or consumer of content, normally uses some kind of search engine such as Google, Yahoo, MSN (or a whole host of others) to find the information s/he needs. But we as marketers must always keep one thing straight: SEO and search engine are only a mean to an end. SEO is not the end goal itself. It is the content that is the end that serves the readers. This is the reason why providing relevant, useful information for visitors to consume is a crucial step in the SEO process.

Think of it this way. Decisions you make and things you do to attract visitors to your site must be based first and foremost on what’s best for the visitors. If this is not the case, even if a visitor somehow finds your site, s/he can and will immediately leave if the content searched for does not exist. Good content attracts high traffic. Conversely, useless content repels visitors.

In summary, if you do nothing else but just concentrate on creating great and captivating content, you already have a winning SEO strategy in place.

So are you spending a good amount of time on developing great content as part of your SEO strategy?

Post from: Marketing Autopsy Blog
© 2009 Marketing Autopsy Blog.

One Secret to Successful SEO, If You Don’t Do Anything Else

Blogging for SEO Benefits, Plus a Great Side Effect

Cuong Huynh — Fri, 26 Dec 2008 21:36:51 +0000

Blogging can bring excellent and relatively quick search engine optimization (SEO) benefits to a company’s website. Catfish over at BusinessOnline has some great tips for marketers in the blogging department to help with search engine optimization (SEO). Called “3 Top Ways Blogging Enhances Your SEO Campaign“, the article touches on the 3 easy-for-executive-to-understand reasons why blogging is important for any corporation.

In a nutshell, the 3 benefits blogging can bring your business are:

Blogging creates new content opportunities. With blogging, a marketer can write marketing content relevant to any desired marketing message or campaign with very little effort, and without messing up the main corporate website. For blogging to be effective, all blog content should be keyword focused.
Blogging creates new internal link opportunities. Because of new keyword focused content being generated regularly, there are ample of opportunities for internal linking between keywords and other relevant blog posts and articles. And when you automate this process with tools such as the Cross Linker WordPress Plugin for WordPress (as suggested by Catfish), the benefits can be multiplied ten-fold, as older content are given new life with every new keyword linking back to them.
Blogging creates new external link opportunities. Blogging by its nature encourages communication between readers and content creators. If your content is captivating, interesting and useful to others, they will want to link back to your source article, vote for or recommend your content to others on social sites, and subscribe to your content through RSS feeds.

These are all excellent reasons for companies to get into blogging. But there is an additional good side effect from a marketer’s point of view. Blogging provides a critical, yet almost forgotten basic skill a good marketer must possess: the writing skill.

Anyone and everyone can claim to have excellent verbal and written communication skills. But let’s be honest to ourselves and our customers, how much formal marketing communications do you as a marketer actually write? And how often? The fact is we get bogged down in everyday to-do lists and deadlines that we no longer write proper marketing communications. Blogging brings good writing back to marketing communications.

And you know the saying is still true. With practice comes perfection.

So are you and your organization blogging? If not, what are some of the hindering factors? Share your experience with us.

Post from: Marketing Autopsy Blog
© 2009 Marketing Autopsy Blog.

Blogging for SEO Benefits, Plus a Great Side Effect

Who Doesn’t Want Inbound Marketing?

Cuong Huynh — Wed, 03 Dec 2008 09:10:44 +0000

So HubSpot gave us another very easy to understand and easy to explain term: Inbound Marketing. It wraps everything about Web 2.0 into a neat little package. According to the article “Inbound Marketing & the Next Phase of Marketing on the Web“, the current recession is pushing the next wave of marketing on the Internet. And it’s a good thing. Evolution is good.

Marketers are seeing the value of Inbound Marketing. While we can’t totally do away with traditional marketing, or Outbound Marketing, marketers can certainly step up their Inbound Marketing with little to no additional costs. Considering these 3 key components that make a successful Inbound Marketing, one can see why it’s so powerful.

Content – Content is the substance of any Inbound Marketing campaign. It is the information or tool that attracts potential customers to your site or your business. Content is king.
Search Engine Optimization – SEO makes it easier for potential customers to find your content. It is the practice of building your site and inbound links to your site to maximize your ranking in search engines, where most of your customers begin their buying process.
Social Media – Social media amplifies the impact of your content. When your content is distributed across and discussed on networks of personal relationships, it becomes more authentic and nuanced, and is more likely to draw qualified customers to your site.

The beauty of it is anyone can successfully put them to use at very low costs. You don’t have a budget for this? Or your budget has just been scaled down? No worry, you can still run an effective marketing campaign. Here’s a graphic comparing Outbound and Inbound Marketing, courtesy of HubSpot. If you work up a marketing budget for each side of the table, it’s not hard to see the budget needed to do the left side is going to overwhelm the one on the right.

Print ads, TV ads, cold calling, trade shows, email blasts will continue to cost a bundle to do. On the other hand, blogs, eboks, viral videos, SEO, webinars and RSS are all very affordable to start or even expand in activities. To be fair, Inbound Marketing does require specialized knowledge and skills, and this is a good thing. It forces marketers to move with the time. It will weed out strong marketers from the weak ones. It’s the natural law of survival in the business jungle.

Pounding your message out to the customers? Not too effective anymore and too costly. Attracting customers coming to find you? Now everybody wins.

So consider these. Inbound Marketing costs much less than traditional marketing. It has better targeting with self-qualifying customers. And it is an investment with word-of-mouth and viral effectiveness.

If it’s not already in your marketing game plan, then you may as well make Inbound Marketing your new year’s business resolution. But don’t wait. Start today. Remember, you don’t need a budget to do this.

Post from: Marketing Autopsy Blog
© 2009 Marketing Autopsy Blog.

Who Doesn’t Want Inbound Marketing?

Will White Hat SEO Become Black Hat SEO?

Cuong Huynh — Fri, 24 Oct 2008 03:29:49 +0000

Black hat SEO is defined as “SEO techniques or practices that are used to get higher search rankings in an unethical manner.” There are various different ways other websites define this, but the gist of it is it is unacceptable practice from both a search engine’s and human’s point of view. I’m using BHSEO for short and interchangeably with black hat SEO in this blog. One can read about BHSEO through various other more authoritative sources on the Net.

I say “point of view” because I think it’s mainly subjective, and it strongly depends on the state of search engine technology. The word “acceptable” itself is subjective. In fact in the early days of search engines it was even considered best practices. Here’s how I look at this issue.

Currently (late 2000′s time frame) black hat SEO techniques are considered bad, while another set of belief, namely white hat SEO techniques, are the way to go. BHSEO techniques do this: they “unethically” present content in a different visual or non-visual way to search engine spiders and search engine users. The results are:

They break search engine rules and regulations, which aim to provide accurate search results for users,
They create a poor user experience, because the site the users end up at are not relevant to the their search goals.

In the earlier days of search engine technology, the search engines (SEs) themselves actually created conditions for these techniques now called BHSEO. The SEs through their “archaic” algorithms allowed these practices to flourish. It was only over time that people were able to define what is considered “good user experience” and improve and modernize their codes to try and stop these less desirable practices. In this sense BHSEO practices are just leftover techniques from bygone days.

I believe as SE technologies progress and new search ideas implemented, we will continue to refine the definition of user experience and will force some if not all of current white hat SEO techniques to become black hat SEO techniques. It’s just a natural progression of the search world. Like most everything else, new ideas and standards will render older ones obsolete and irrelevant. Black hat SEO techniques aren’t bad, they just outlive their time and some people just wouldn’t let them go.

Good effective marketers should not discount BHSEO totally. Instead good marketers should know them, understand them, then continue to learn about new, more relevant marketing tools and best practices, including new SEO techniques and requirements, and apply them for the benefits of the clients.

What’s your view on BHSEO? Will white hat SEO eventually become BHSEO themselves? If so which one?

About Cuong Huynh

Cuong Huynh — Tue, 21 Oct 2008 07:17:38 +0000

Cuong Huynh advises businesses and individuals on marketing communications, social networking, and new media strategies.

Specialties:

Marketing Communications, Brand Identity, Social Media & Viral Marketing, Trade Shows, Press Releases, Public Relations, Marketing Metrics and ROI, Advertising, Marketing Plan, Client/Vendor Management, Creative Services, Art Direction, Search Engine Optimization, Web 2.0, Blogs, Web Applications, Graphic Design, Marketing Video, Desktop Publishing

View my presentation: Social Media Marketing: Creating Cost Effective Marketing Channels For Small and Medium Businesses.

If you need to talk to me about your social media marketing strategy, please contact me via the Contact Page.

View my profile on cthmedia.net. And if you haven’t done so, subscribe to my RSS feed.

Also follow me on Twitter
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About Marketing Autopsy

Cuong Huynh — Tue, 21 Oct 2008 00:53:32 +0000

Thank you for visiting Marketing Autopsy Blog.

Marketing Autopsy Blog is a place to collect, share and discuss the good and bad marketing ideas, with special attention on enterprise social networking, new media, inbound marketing and search engine optimization (SEO) techniques. It’s also a place to collect new thoughts, tools and trends about the ever changing marketing world.

It is undeniable that in marketing it is critical to keep up with techniques, ideas and tools that are continually developed and made available. Learning must be unrelenting so that we can effectively serve our clients/employers in any business climate. There’s nothing like a great marketing campaign executed efficiently, with innovation and creativity, on time and budget, with measurable results and buzz, all while achieving established goals and our client reaps the benefits.

Today online marketing strategy is even more critical as inbound, social network and viral marketing give a whole new set of challenges and opportunities. In this environment, it is important to understand what to do as much as what not to do in inbound marketing and SEO marketing.

Critiques, suggestions and ideas are always welcome. Please subscribe to Marketing Autopsy Blog if you haven’t done so already. Also follow me on Twitter @cuonghuynh.

Cuong Huynh

Marketing Autopsy Blog » search engine optimization

SEO and Social Networking as Reputation Management Tools

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