You know what I’m talking about. New media. You know, social media, social marketing, blogging, and Twitter, Facebook, MySpace, LinkedIn, YouTube, etc, for your company? Many have found success where many others have failed. In the corporate environment, pursuing social media marketing is a full-time job.
Corporate social networking functions require individual special skills and knowledge, plus clear corporate objectives and goals. For companies that want to get with it in social media and marketing, don’t just try a few things here and there using inexperienced resources. What you need is focus and dedication. The key is to develop a clear reason why you want to be in the blogosphere, and provide dedicated resources to achieve those goal.
Here are the minimum considerations that must exist for your social media marketing to stand any chance of making a difference. Anything less will be just a waste of your time, money and human resources.
- Establish a clear corporate social networking policy, the rules of engagement so to speak. It does not have to be detailed or elaborate, but it needs to have the basics in place. Remember this is still emerging technology.
- Create your team from enthusiastic and knowledgeable individuals. They don’t have to be your best marketers or sales persons. In fact they should not be. The key characteristics you’re looking for include: being savvy with new technology and tools, being passionate about the company, its products and services, and above all, being honest with high ethics.
- Empower and authorize team members to do what’s best for the company. If your team is knowledgeable and passionate, then they’ll do anything to ensure the best interest and protection for the company and its reputation. They are smart, and they’ll do the right things.
- Always be on the look out for opportunities to go viral, especially in support of customer-generated viral media. All you need is to be there, provide support, and maybe give a little nudge. It’s social marketing after all. Do it right and you’ll attract loyal followers.
What about corporate legal? Do you need to get their blessing all the time? Probably not. Just do what’s right. Here’s what I mean. As long as you’ve made the proper communication with legal department and addressed corporate policies from the beginning, legal may just be your best friends in the company to get your social networking job done.
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Tags: Corporate Marketing, Social Media, social media marketing, social network, social networking
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